Within 30 days of your order, you may return defective or incorrect products for a full product refund or exchange. Returned product refunds must be in their original condition and packaging. Please contact [email protected] to initiate the return.
Accepted returns: defective products, incorrect product received
Declined returns: ordered the wrong color or size, product no longer needed
Please note that clothing size measurements are provided by the manufacturer.
Questions & Concerns
Our dedicated team is here to assist you with any questions or concerns you may have about the shop or your order. Please email [email protected] and a representative will assist you Monday through Friday during business hours (8:00 am – 5:00 pm ET).
Thank you for your generous support of the National Fallen Firefighters Foundation!
All orders will ship via UPS or USPS using flat-rate shipping. Unless otherwise specified, you have the ability to choose your shipping the speed and price of shipping for you order. Once your order ships, your customers will receive an email with your order tracking number so you know when to expect your order!
Economy shipping (3-7 business days after production)
$5.95 for the first item
$1.99 for each additional item
Standard shipping (1-5 business days after production)
$8.95 for the first item
$1.99 for each additional item in the order
$15.65 for the first item
$3.99 for each additional item in the order
The National Fallen Firefighters Foundation relies on your donation to honor the men and women who made the ultimate sacrifice in service to their communities and neighbors.