Within 30 days of your order, you may return defective or incorrect products for a full product refund or exchange. Returned product refunds must be in their original condition and packaging. Please contact [email protected] to initiate the return.
Accepted returns: defective products, incorrect product received
Declined returns: ordered the wrong color or size, product no longer needed
Please note that clothing size measurements are provided by the manufacturer.
Questions & Concerns
Our dedicated team is here to assist you with any questions or concerns you may have about the shop or your order. Please email [email protected] and a representative will assist you Monday through Friday during business hours (8:00 am – 5:00 pm ET).
Thank you for your generous support of the National Fallen Firefighters Foundation!
Shipping prices are determined at checkout based on the weight and size of the merchandise and the recipient’s zip code. Production takes about 3-5 business days. For standard shipping, please estimate 10-12 days from order to delivery. Expedited shipping is available at checkout for products to be delivered two to three business days after production.
Standard shipping (1-5 business days after production)
Expendited shipping (2-3 business days after production)
The National Fallen Firefighters Foundation relies on your donation to honor the men and women who made the ultimate sacrifice in service to their communities and neighbors.